RS Rewards Club PTY LTD
RS Rewards Club PTY LTD is a membership-based rewards platform offering exclusive access to the RS Portal and our trade promotion lotteries. Members can subscribe for ongoing benefits such as free monthly accumulating entries, access to our training programs, nutrition plans, e-books, partner discounts and events, or enter one-time trade promotion lotteries.
You can sign up for a membership on our website by selecting a subscription plan and completing the registration process.
Yes! We offer both membership-based trade promotion lotteries and one-time entry trade promotion lotteries, allowing non-members to participate for a single entry fee.
Trade promotion lotteries are conducted fairly and transparently. Each entry is recorded, and winners are selected at random. The draw process follows all relevant legal and regulatory requirements. We used a government-approved digital drawing system (randomdraws.com.au) that complies with legalities regarding trade promotion lotteries, and ensures a fair and random draw.
Winners will be notified via email and/or phone using the contact details provided at the time of entry, and contacted on our live draws. We will also announce winners on our website and social media platforms for complete transparency.
Yes. All trade promotion lotteries comply with Australian Consumer Law and relevant gaming regulations. We ensure that our promotions are fair, transparent, and legally registered where required.
You can cancel your membership at any time through your account settings on our website. If you need assistance, you can contact our support team.
If you cancel your membership, any active entries you have in ongoing trade promotion lotteries will still be valid. However, you will no longer receive automatic entries or member benefits after cancellation.
You can update your personal information and payment details through your account dashboard on our website.
We take privacy and data security seriously. Your personal information is collected and stored securely in compliance with the Australian Privacy Act 1988. For more details, please refer to our Privacy Policy.
Refund policies vary depending on the type of purchase. Membership fees are generally non-refundable, but we may consider refund requests on a case-by-case basis in line with Australian Consumer Law. Please refer to the Refund Policy contained in the Privacy Policy document.
You can reach our customer support team via email at info@rsrewards.com.au or through our Facebook or Instagram pages.
If you have any further questions, please don't hesitate to reach out to us!
